193 Aspect of sustaina bility at Lebensbaum Assigned GRI Aspects Boundary particularly relevant to Material effects Specific manage ment approach Product transparency Product and service labelling Entire company consumers retail trade private label partners catering industry suppliers authorities certification bodies employees media Consumer confidence credibility lasting market success customer satisfaction product safety and transparency legal and standard conformity product sustainability 39ff 64f Honest and fair sales practices Marketing Entire company consumers retail trade private label partners catering industry raw material suppliers associations Consumer confidence credibility company reputation lasting market success long term sales partnerships lasting retail structures customer satisfaction and retention product transparency 39ff Complaint mechanisms Grievance mechanisms for environmental aspects labour practices human rights impacts on society Entire company employees consumers all stakeholders Continuous improvement product safety and quality working conditions employee safety eco friendliness customer satisfaction employee satisfaction and motivation human rights 39ff 72f 151 Corporate transparency None Entire company all stakeholders Consumer confidence credibility company reputation legal and standard conformity 39ff Fair product prices None Entire company consumers retail trade private label partners suppliers catering industry Consumer confidence credibility company reputation lasting market success long term sales partnerships lasting retail structures customer satisfaction and retention 39ff 63

Vorschau Sustainability Report 2016 Seite 199
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