11 Epilogue 1 Prologue Page U2 The name Lebensbaum U2 Reporting boundaries 1 Foreword 4 5 2 Our company Page 16 Our mission 18 Organisational and ownership structure 20 Well managed sustainability 21 Company quartets 22 23 History 24 25 What sustainability means to us 30 31 Associated with associations 33 3 Our tools Page 36 Seals of approval 38 Integrated management 39 Our management approach 40 41 Eco friendly product development 43 Lebensbaum Partner System 44 45 Labour and social standards in high risk countries 44 18 years of environmental management 46 You can complain about general regulations or change them 47 The building blocks principle 49 New roaster 50 51 4 Finest organic quality Page 52 4 1 Products 54 Purity principle 56 More than just a pretty face 64 65 Our product range 66 67 4 2 Customers 68 Customer proximity we know each other 69 5 Quality has roots Page 82 5 1 Quality work 84 Association goods 88 Organic produce going the extra mile 88 What does Demeter mean 89 5 2 Purchasing 96 Organic farming needs soil 107 EMAS index Legend Say it with flowers In the Contents and in chapters 8 Objectives and 9 GRI Index the information and text which form part of the EMAS Environmental Statement are indicated with a small green flower We have also included a practical EMAS index here

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