88 5 Quality has roots Sustaining top quality means thinking outside the box We know that no one wants to find stems stones or twigs in a product they ve purchased And it s far more difficult to get them out than to make sure that they don t get in there in the first place So our quality assurance process starts right at the source We look at the situation on the ground to determine how harvesting is done what s being grown in the adjoining fields and how products are stored dried cut and sorted Potential risks and special considerations are all covered in our inspection schedules Sustaining top quality means thinking outside the box and across all geographical distances We think it s important to see both the forest and the trees Find out more on the following pages 5 1 High quality work

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