Quality analysis The initial sample is carefully mixed At this point our product speci c inspection schedule the result of more than 40 years of experience with organic raw materials from around the globe takes effect Part of the sample is checked in house The rest is sent to external laboratories where it is checked for pesticides microbiological contamination and other quality criteria Internal tests As with the pre production sample sensorics bulk density etc are re checked Quality analysis The crucial factors here are taste smell colour and consistency The specialists step in Was everything okay Then the specialist company in the region once again cleans and then cuts all seven ingredients for the tea blend and mixes them according to our formula The nished mixture of raw materials is sent back to us The tea blend arrives It s back to square one The mixture is treated like any incoming raw material This means it is assigned its own batch number and is subjected to external microbiological testing and more internal tests according to schedule The tea blend is approved If the product is okay it is placed in the warehouse ready to go into production Planning and preparation The Planning department draws up a production order containing the tea blend packaging material and importantly the batch ensuring traceability back to the eld It s like a recipe for production ensuring that every employee adds the right ingredients They con rm this by signing the order sheet Cultivation planning The end of one harvest means it s time to start planning for the next one This is when we discuss the next year s varieties amounts and cut sizes with our cultivation partners Growth Always keeping our eyes on the ball We regularly touch base regarding temperatures and weather conditions Is everything growing according to plan Harvest We stay in the loop Are amounts and quality consistent with the plan If not is there a partner who can help out Post harvest Initial on site inspections Is the drying done correctly Check for foreign matter such as twigs stones and weeds Initial testing for residues We only move on to processing if everything makes the grade Processing Step by step If possible the crop is cleaned sieved and cut while still with our partner Metal detectors and destoners are used Analysis Residue analyses are conducted in accordance with the Lebensbaum inspection schedule and the results are sent to us When dealing with new suppliers we also request a pre production sample to check that it meets our speci ca tions sensorics purity bulk density and sieve analysis T ransport Smooth sailing Only if the results of all analyses are unobjectionable does the raw material embark on its journey to us This prevents unnecessary shipping and returns Arrival in Diepholz Upon arrival containers are subject to their rst standard inspection Have any of the sacks been damaged Has the entire load been labelled correctly and properly Does the delivery match the batch that was ordered Only after this inspection is the raw material assigned a batch number T aking samples Square root 1 specially trained employees take samples For example for every 100 sacks received random samples are taken from eleven sacks and placed in a large glass jar which is then passed on to Quality Control QC Samples storage Glass jar menagerie We keep samples of the raw materials and nished blends in big glass jars for four years Samples of nished products are also kept until the best before date plus one year Production The machines are set up The traceability of the product is ensured by stamping the batch and machine number on the packaging At the beginning initial check and during in process check production checks are repeatedly conducted to ascertain whether strings are correctly sewn on lms are completely sealed etc Furthermore one box from the initial check is passed on to QC where it is checked once again A scale integrated into the conveyor belt monitors the ll weight Packages that don t weigh the right amount are ejected from the line An error and maintenance log is kept throughout the entire process Palletising Gantry robots automatically sort the products onto pallets A further visual inspection is performed using the printed symbols Dispatch The nished products are shipped from our logistics centre Quality assurance along the value chain 96

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